Returns & Refund Policy

At SavvyABode, your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a simple 30-day return policy.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused or in its original condition
• The item must include original packaging when possible
• Proof of purchase is required

How to Start a Return

To request a return, please contact our customer support team:

Email: savvyabode@outlook.com

Please include:

• Order number
• Product name
• Reason for return
• Photos (if the item is damaged or defective)

Our team will review your request and provide further instructions.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged
• The wrong item was shipped
• The product has a confirmed quality issue

Refund Process

Once your return is received and inspected, we will notify you regarding your refund status.

Approved refunds will be processed to your original payment method within 5–10 business days.

Please note that your bank or credit card provider may require additional processing time.

Damaged or Defective Items

If your product arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery with photos or relevant details. We will work with you to find the best solution.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons if they have been opened, used, or cannot be resold.

These include:

• Used pillows
• Used personal comfort products
• Items damaged due to improper use

Order Cancellation

If you need to cancel your order, please contact us as soon as possible.

Orders that have already been processed or shipped cannot be cancelled.